Intern Service Marketing (all genders welcome) - #2084108

Join the movement and find new inspiration.

We Have Exciting Opportunities For You As

Intern Service Marketing (all genders welcome)

Join our Ownership Experience department at Kia Europe Headquarters in Frankfurt/Main, Germany, and contribute to exciting projects that shape the customer journey. This is a hands-on internship offering insight into digital marketing, eCommerce, and customer experience at a European scale.

>> Minimum of 6 months (possible prolongation for up to 12 months), starting as soon as possible

The Requirements

For your internship at Kia Europe you need to be enrolled during the whole internship period in an European Union University. Furthermore, you need a valid visa and an unrestricted permit to work in Germany. We recommend completing a six-month internship with us, as this gives you sufficient time to learn about Kia Europe and familiarize yourself with your topic.

Purpose Of Job

Contribute to the development and deployment of new campaigns, eCommerce activities, and web platforms (MyKia / MyService) to enhance customer retention, drive service profitability, and strengthen Kia’s brand image in the Ownership Experience space.

Your Mission

Support content development & campaigning activities

• Identify content needs across markets and services to leverage synergies.
• Assist in content management (Adobe CMS) for Ownership Experience and troubleshoot issues.
  
  

Assist with Pan-European eCommerce Roll-Out

• Coordinate content creation and CMS/shop system setup.
• Support local markets with content for online shops and marketplaces (e.g., Amazon, eBay).
• Assist during go-live phases with testing and issue tracking.
  
  

Reporting & Insights

• Compile and coordinate regular and ad-hoc reports.
• Assist in performance reporting and generating insights.
• Analyze data from tools like Adobe Analytics and online benchmarks to create actionable insights.
  
  

Stakeholder Communication & Event Coordination

• Co-develop, organize and help moderate workshops and conferences.
  
  

Platform Support – MyKia Web/App & MyService

• Coordinate content creation for MyKia and MyService platforms.
• Support markets to provide content/trainings/tutorials for both systems functionalities and new developments.
• Support Go Live phases with testing and issue tracking.
  
  

Your Talents

• Master's student in Digital Marketing, eCommerce or related fields.
• Ideally, vocational training or prior internship/work experience in digital marketing or eCommerce.
• Digitally savvy with a basic understanding of IT development.
• Strong project management and organizational skills.
• Excellent communications skills.
• Advanced skills in MS Excel and PowerPoint, basic knowledge of Adobe (AEM and Analytics).
• Fluent in English (spoken and written).
  
  

Who are we?

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.

Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.

Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

You will enjoy working with us if you like these things:

• A pulsating international environment. Our workforce is composed of people from 37 nations
• Playing an active and important part in the development of Kia in Europe.
• Developing new frameworks and solutions
• Demanding challenges to which you can creatively contribute
• A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more
  
  

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.