Senior Account Manager, Cooperative Banks - #2103084

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This role is responsible for actively managing the relationship with one of the largest German banking groups to promote, sell and deploy the full range of Visa products and services and coordinating client projects across the Visa organisation.

Key Work Outputs and Accountabilities

Work with banks in the assigned region to identify new and ongoing requirements, introducing products and services which enhance the customer payment experience and support growth for the client’s business with Visa

Build and oversee relationships across the whole client organisation, including service providers, local banks. Identify key influencers and stay close to identify opportunities and challenges early on

Assume full responsibility for driving top and bottom-line growth with the banking group’s organisation, ensure delivery of critical projects as well as ongoing business, resolve issues and ensure a high client satisfaction

Engage with colleagues across Visa, ensuring teams such as marketing, product and consulting are appropriately involved in and contributing to strategic and tactical projects to develop client business proactively

How Factors:

Focusing on customers and stakeholders • Collaboration within Visa

Proactive and forward thinking

Ensuring successful change

Building credibility

Act under ambiguity and with divers' political interests.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Proven experience of having managed a Client to deliver new solutions to grow profitability of a business

Knowledge and experience of the payments business and financial services especially in cooperative bank sector of the German market

Excellent interpersonal skills, with the ability to liaise with and influence key stakeholders

Good Commercial acumen and understanding of the payments market

Proven ability to develop and deliver client strategic plans to drive value both for the Client and Visa

Proven influencing, selling and negotiation skills

University Master’s degree or comparable qualification

Fluent in German and English

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.