Commercial Operations Lead - Zeekr Germany - #2106068

The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

The role

Our German team is looking for a Commercial Operations Lead who will be part of building and running our German business. Through your customer-oriented approach and understanding of each customer's unique needs and preferences, you are a support throughout the entire customer journey. At Zeekr, we build strong relationships with our customers by offering outstanding service and guidance through the chain.

This is what you will do most of the time:

• You will also be responsible for communication regarding orders and deliveries and building strong relationships with our partners and act as a link between the local team and the European headquarters to ensure smooth processes.
• Ensure the teams' capabilities for quick orders and deliveries.
• Facilitate communication about the status of orders and deliveries.
• Build and maintain strong relationships with suppliers and logistics partners.
• Maintain close contact and act as a link between the local team and the European HQ.
  
  

The role covers mainly (but not solely) three major topics:

• Commercial, Sales, and Logistics Operations
• Volume planning, forecasts, order management, VIN matching, VIN re(allocation), management of the internal fleet, etc.
• Logistics management & support for the German market
• Test drive, Delivery, and Retail Support
• Vehicle Registrations, delivery management and support, trade in management, etc.
• CRM via Salesforce (incl. test drives management), Sales funnel management, reporting, KPI setting & monitoring, etc.
• Product & Price Management
• Understanding the German Market and Customers and providing insights regarding product positioning, product features, options, accessories etc. to provide a competitive product offering for the German market.
• This includes trim-walk analysis, price ladders, price index analysis, competition analysis and expertise in the latest government regulations and incentive policies.
• Administration for Zeekr Germany
• Managing invoices, PRs, POs, GRs, and payment management with respect to Zeekr Germany.
  
  

To be successful in the role you should demonstrate:

• Experience from similar roles in logistics and sales operations within the automotive industry or allied sector.
• Strong project management experience and a background in process development and implementation.
• Experience managing commercial and operational relationships with logistics suppliers.
• Strong communication skills and fluent in German and English, both written and spoken.
• Willingness to travel regularly to the European Zeekr HQ in Amsterdam and across Germany to support the partners.
  
  

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.