Sales Executive – Customer Engagement HSM (m/f/d) - #2138892

Join Our Team as a Commercial (Sales) Executive – Customer Engagement HSM (m/f/d) in Frankfurt!

About Hilton Supply Management:

Hilton Supply Management (HSM) leverages its expertise to forecast and manage the supply chain for over 17,000 hotels, including 8,000 non-Hilton-branded properties. HSM negotiates competitive contracts with top suppliers, ensuring significant savings for our hotel partners.

Position Statement:

Reporting to the Sr. Manager Customer Engagement North & Central Europe, you will work closely with the Regional Procurement Manager Germany and team. Your role involves business development and account management, driving scale and revenue for Hilton.

Position Summary: In this role you will

Focus on Account Management and Business Development (65%)

• Visit partner hotels to realize savings using HSM’s suppliers.
• Serve as the first point of contact for clients.
• Develop and maintain relationships with stakeholders.
• Explore opportunities for new and existing customers.
• Onboard new hotels and ensure familiarity with suppliers and purchasing software.
• Monitor participation in Hilton Programs to drive scale, savings, and revenue.
  
  
  

Data Management (15%)

• Gather data from various sources like Salesforce and BirchStreet.
• Maintain systems and procedural documentation.
• Assist with onboarding new customers and evaluating accounts.
  
  
  

Administrative & Support Activities (20%)

• Provide project and admin support to the Supply Management team.
• Conduct training and implementation of Birch Street for new properties.
• Assist with scheduling meetings and preparing support materials.
  
  
  

Successful candidates

• Are experienced in account management, preferably in the hospitality industry.
• Have excellent communication skills in German and English.
• Are results-driven, ambitious, and motivated.
• Have strong interpersonal and relationship-building skills.
• Are proficient in Excel and quick to learn new programs.
• 30% to 40% travel required, mostly across Germany.
  
  
  

Our Offer:

• Flat hierarchies and direct communication.
• Flexible working hours and remote work options.
• Extensive employee discounts and access to Hilton University.
• Competitive salary and benefits, including worldwide accommodation options.
  
  
  

Apply now to be part of our dynamic team and help us continue to set the standard in hospitality!

Work Locations

Hilton Service Center GmbH - Frankfurt

Schedule

Full-time

Brand

Hilton Supply Management

Job

Finance