Product Manager - Service - Frankfurt - #2172649

Reporting to the Product Manager (Team Lead) this exciting role is responsible for the strategic development, lifecycle management, and commercial success of Peak Scientific’s service offerings. This role is critical in consolidating and enhancing the service product portfolio, ensuring it delivers maximum value to customers while supporting business growth and competitive differentiation. As the voice of the customer, the Product Manager will lead the transformation of service offerings into cohesive, innovative, and revenue- generating portfolio.

This role will be based in Germany with 10% travel to our HQ office in Glasgow, Scotland.

Key Duties

• Conduct market and competitor analysis to inform service product strategy
• Define and manage the service product roadmaps, including pricing, positioning and, and go-to-market plans
• Monitor service product performance and customer feedback to drive continuous improvement
• Work closely with regional teams to ensure service offerings are relevant and competitive in local markets
• Champion the integration of digital and sustainable innovations into service offerings
• Collaborate with all stakeholders to ensure successful implementation and support
• Provide training and enablement to internal teams to drive adoption and understanding of service products
• Support the development of future-focused service innovations that align with Peak’s broader product strategy.
  
  

We are looking for an experienced Product Manager from a consumer-packaged goods or service organisation. Preferably, a degree in a STEM discipline, with proven ability to understand customers in academia, life sciences, and pharma

You Will Also Possess

• Familiarity with SAP
• Fluency in English both verbal and written essential
• Excellent data analysis skills
  
  

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’.

Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 700 staff globally, this is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity.

Now is a great time to join us! This Product Manager role will be challenging and fast-paced but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY