Service Technician - #2224067

Datacolor, a global leader in color management solutions, provides software, instruments and services to improve the precision, performance and efficiency of your color workflow. For over five decades, Datacolor has earned our reputation as a trusted leader by delivering unmatched capabilities that rapidly address the full spectrum of color challenges in textile and apparel, paint and coatings, automotive, plastics, photography and videography, and other industries.

Our global teams provide sales, service and support in over 100 countries throughout Europe, the Americas and Asia. For more information, visit www.datacolor.com

Join our Datacolor Techkon Germany Team as an Inhouse service technician based in Königstein im Taunus, Germany.

Key Responsibilities:

• Checking devices and entering data for cost estimates

• Repairing equipment and accessories, including updating hardware and firmware to the current series version

• Testing devices for functionality and compliance with specifications

• Preparing repaired devices and spare parts for shipment

• Communicating with customers in case of unclear complaints

• Reporting missing accessories or unclear issues to the Production Manager, Technical Support, or Order Processing Department

• Maintaining OEM customer complaint databases and creating related error reports

• Entering error causes in the evaluation list and reporting serial issues to production management when detected

• Contributing suggestions for improvement to enhance product or process quality

What You Bring:

• Completed training in electronics, mechatronics, or a related technical field

• Experience in precision engineering, troubleshooting, and repairs

• Independent, solution-oriented, and quality-conscious way of working

• Flexible, resilient, and quick to grasp new information

• Reliable team player with strong communication skills

• Good command of German (spoken and written) and solid English skills

Location:

Based in Germany, Königstein im Taunus

Our offer:

Datacolor is committed to rewarding your dedication with an attractive compensation package, complemented by a commission structure. We offer an environment that fosters personal and professional growth, where your ideas matter. Our flat hierarchy ensures easy access to everyone, promoting collaboration and innovation.

Our Values:

Living by our core values - Customer Focus, Execution, Ownership, Teamwork, Learning, Ethics and Passion - is integral to what we do.

Ready to Transform the Color Industry?

If you're excited about transforming color management solutions and are seeking flexibility, autonomy, and global connections, this is your chance. Be part of a vibrant, open, and collaborative atmosphere where your contributions make a difference.

Don't wait - seize this opportunity now! Apply Today!

Datacolor is an Equal Opportunity Employer.