Regional Business Development Manager, Central Europe (Airport Transfer) - #2777268

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have six Customer Service Centres for Trip.com, established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages.

We have more than 30,000 employees scattered across 50 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Market Development: Analyze local mobility markets, airport passenger flows and competitor landscapes. Identify priority cities and airports, assess business opportunities and execute regional market development strategies.
• Supplier Acquisition & Development: Identify, negotiate and onboard local fleet operators and ground transportation providers. Build strong, long-term partnerships and expand the regional supplier network.
• Commercial & Product Optimization: Negotiate competitive supplier rates and optimize pricing, vehicle categories, service offerings to improve competitiveness and profitability.
• Supply Chain & Performance Management: Identify supply gaps, improve market coverage and secure sufficient capacity. Monitor supplier performance, transaction volumes, gross margins, fulfilment and service quality, driving improvement plans where necessary.
• Service Quality & Operational Excellence: Work with suppliers to improve quality and communication. Ensure compliance with service standards and encourage the adoption of digital tools.\
• Cross-Functional Collaboration: Collaborate with Operations, Product, Technology and Customer Service teams on supplier integrations, product launches, operational improvements and issue resolution.

What you'll Need to Succeed:

• Bachelor's degree or above.
• 3+ years of experience in business development, supplier management or procurement. Experience in airport transfers, ride-hailing, fleet operations or online travel platforms is preferred.
• Good understanding of local mobility markets and the ability to independently source, evaluate and develop supplier partnerships. Existing fleet operator or transportation industry contacts are an advantage.
• Strong commercial negotiation, relationship management and business development skills.
• Strong analytical capabilities and proficiency in Excel, with the ability to translate business data into actionable improvement plans. Comfortable using AI tools in daily work.
• Good understanding of airport transportation operations, supplier management and local transportation regulations is an advantage.
• Fluent English, with the ability to independently manage commercial negotiations and international business communication. Additional European languages are a plus.
• Self-motivated, proactive and results-oriented, with the ability to work independently in a multicultural environment and travel within the assigned region

Why Trip.com Group

As a world leading company in travel industry, we provide a platform for our talent to unleash their power, make a global impact, and achieve a successful career. As an international team, we're dedicated to create a space where open communication and mutual respect is encouraged. At Trip.com Group, we are here to support you in and out of the workplace, enabling you to explore and embrace more possibilities and pursue a dream life.

What’s more?

• A fast-growing enviroment that offers strong potential for career growth and encourages bold ideas.
• We focus on cutting-edge technology to provide some of the best platforms and resources for you to do your best work.
• We encourage internal talent movement and provide global opportunities across functions, business units or regions for you to accelerate your career advancement.
• Thrive in a talented, supportive team with genuine, rigorous, and focused individuals who can inspire you from day one.
• Enjoy flexible working arrangement and various engagements outside of work that make your life at Trip.com Group Fulfilling.

Click the link to learn more about “What Makes Trip.com Group a Leading Global Travel Service Provider?”

Click the link to learn more about “This Is a Trip Where Both Your Career and Life Can Flourish!”

Find out more job opportunities at https://careers.trip.com.

Have a good trip, and see you soon!